Phone and Internet Appointment Setting for Auto Dealer

Tri-County Toyota

Auto Dealer Job in Royersford, PA

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Job DescriptionJob DescriptionThe Phone and Internet Appointment Representative answers incoming telephone calls and greets visitors in a friendly, interested, and helpful manner. He or she receives, processes, and coordinates all incoming service requests, and internet queries. In addition, he or she performs clerical and administrative duties for the Service department.

The ideal candidate has some post-secondary education or training, previous experience in a similar position (administrative, clerical, call center, customer service, etc.), and a working knowledge of automotive sales/service. He or she must have a pleasant and courteous personality, strong administrative and organizational skills, strong phone and computer skills, and excellent communication and interpersonal skills.

RESPONSIBILITIES

Manages all incoming service appointment queries (either phone or internet) by scheduling appointments, confirming pending appointments, following up with missed appointments, etc.

Coordinates questions and issues with the appropriate department personnel

Confirms special order parts

Helps follow up with phone and internet service customers

Provides administrative assistance as needed

Manages all required paperwork and records and prepares documentation (forms, reports, etc.) when needed

Performs other duties as assigned

QUALIFICATIONS

High school diploma or GED required; some post high school education or training preferred

Excellent communication, customer service, and problem solving skills, including the ability to maintain composure under stress

Excellent telephone skills

Company Description

Tri County Chrysler Dodge Jeep Ram and Toyota

serving Limerick, PA, and also serving near Pottstown, PA and near Norristown, PA is proud to be an automotive leader in our community. Since opening our doors,

Tri County Chrysler Dodge Jeep Ram and Toyota

has maintained our solid commitment to our customers, offering a wide selection of cars and trucks and ease of purchase.

We are always looking for talented, self-motivated individuals to join our team. If you think you are ready to be a part of an exciting team, then we encourage you to continue with this applicant friendly, online job application!

Tri County Chrysler Dodge Jeep Ram and Toyota

is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, age, national origin, ancestry, citizenship, disability or veteran status.

Benefits

Free Health Care

401(K) with company match

Dental

Vision

Direct Deposit

Uniforms

Sick Time

Paid Vacation

Six Paid Holiday’s

Family Medical Leave

Employee Discount

17d ago

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